12.10 Accessibility and inclusive presentation

Outputs intended for human use shall be clear, legible and accessible to the intended audience.

The organisation shall consider:

plain and consistent language;

readable typography and contrast;

colour-independent distinctions;

logical reading order;

alternative text or description for material graphics;

navigable headings and tables;

usable digital formats; and

required language or reasonable adjustments.

Where a prescribed format limits accessibility, an accessible companion version should be provided if permitted.