9.10 Contact points

Contact points shall be recorded separately from party identity so that they can be versioned and qualified by purpose.

For each contact point, the organisation shall record:

contact type;

address or channel;

party, office, team or representative to which it relates;

purpose;

source and date obtained;

validity status;

preferred or required use, where known; and

restrictions or reasonable adjustments.

A correspondence address shall not be treated as evidence of a right in the land at that address.